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Ordering and payment
How do I order?
Add products to your cart and check out here, or send us a WhatsApp message on 020 389 1432. We call or message you to confirm your address and delivery time.
Can I pay when my order arrives?
Yes. Pay the rider with MoMo or cash when your order arrives. Prefer to pay first? Ask us on WhatsApp and we’ll send you our MoMo details.
Which payment methods do you accept?
Mobile Money and cash on delivery. Any online payment options, such as card, are shown at checkout.
Delivery
How fast is delivery?
Same day anywhere in Sekondi-Takoradi when you order before 2pm. Orders after 2pm arrive the next day.
How much is delivery?
From GH₵15 in central Takoradi and Sekondi, GH₵25 for nearby neighbourhoods and GH₵40 for the outskirts. Pickup on Kofi Annan Road is free.
Do you deliver outside Sekondi-Takoradi?
Not same day yet. Message us on WhatsApp with your town and we’ll suggest the best way to get your order to you.
Returns
Can I return an item?
Yes. Unused items in their original packaging can be returned within 7 days of delivery. For hygiene, breast pumps and nebulizers can be returned only if the box is still sealed. Faulty items are replaced.
How do refunds work?
Once we receive the item back, we refund you by MoMo within 3 working days.
Products
Are your products new?
Yes. Every item is brand new and sealed, and we check it before it leaves us.
Do the night lights work during dumsor?
Yes. Each light has its own rechargeable battery, so it works without mains power. Charge them with the USB cables in the box.
Will the water pump fit my bottle?
It is made for standard dispenser bottles, like the 18.9 litre bottles from the big water brands. If you’re unsure, send us a photo of your bottle on WhatsApp and we’ll check.
Do the health devices replace my doctor?
No. BP monitors and nebulizers are for use at home. Follow your doctor’s advice and share your readings with them.